Sto. Tomas, Batangas


    – Responsible for the coordination and management of all issues to assigned customers.
    – Manage the validation and issuing of credit notes, will be required to work with the customer on their production lines with a goal of minimizing the noise related to company’s supply.
    – Will work with the customer’s operation and technical teams to identify opportunities for improvement as well as joint projects that can be worked on together for mutual benefit.



    • Be a champion of safety for the business and customers
    • Ensures all operators will follow established processes and remain safe and healthy
    • Proactively identify the safest way to perform tasks
    • Intervene when someone’s safety is at risk

    Commercial Excellence

    • Ensure production quality targets are achieved by working with the production team to identify reoccurring issues at our customers
    • Working with the quality management systems to ensure requests for credits are processed on time and with full details
    • Review customer requirements and make sure they are met; handle and resolve customer complaints and follow through investigations
    • Work closely with the customer on identifying opportunities for joint projects for mutual benefit
    • Can prepare and deliver presentations that propose solutions offered by the company that lower costs and increase productivity
    • Develop product training programs for customers


    • Ensure all quality and process procedures are adhered
    • Continue to develop and learn, looking for opportunities to expand your knowledge of our process, as well as our customers
    • Lead, implement and maintain the support relationship with the customer
    • Ensuring compliance with policies of AFPC, including Travel and Expenses as related to your role
    • Active and regular participation in coaching and development, as well as use of Amcor’s Talent Management System
    • All persons shall have the responsibility to report problem(s) with regards to the FSMS to identified person(s)


      • Bachelor’s Degree in Mechanical/ Production/ Chemical Engineering/ Science or related
      • discipline
      • 5+ years experience in flexible manufacturing, specifically in a hands-on role
      • Knowledge of customer machines and equipment is a plus
      • Strong interpersonal skills to build long-term relationships with customers
      • Capability to thrive on multi-tasking and working in a fast-paced environment with
      • changing priorities, and have the ability to handle projects and issues autonomously while
      • working within a small team structure
      • Ability to work quickly (deadline-driven) and creatively to prioritize and meet deadlines
      • Exceptional influencing skills at every level of the organization – ability to gain consensus,
      • managing sensitive situations and sensitive materials
      • Strong organizational and verbal communication skills
      • Good negotiation skills, flexible and team player
      • Ability to work independently while maintaining focus and productivity and quickly
      • Adapting to new situations
      • Strives for continuous improvement, works collaboratively and effectively, gives and
      • receives feedback
      • Good listener
      • Willing to travel domestically and internationally for the role as required.
      • Working knowledge in the operation of GC and other material testing equipment
      • laminates production particularly in printing and lamination, quality systems such as
      • ISO9001, GMP and HACCP.