Clients’ Success Stories

E-Commerce Company in Search for Qualified Telesales and Profiler of Employees

Our Client:
A company under the E-Commerce industry slowly gaining recognition as an industry leader. It provides solutions to its partners under the industry of telecommunications, banking and finance, government, manufacturing, retail and distribution, and consumer products.

Client’s Requirement:
Our client requires two teams: one dedicated to telesales services while the other focuses on profiling.

The Challenge:
Majority of the qualified candidates were not interested in accepting a third-party employment. They would rather apply for a direct hire or permanent position.

Providing Solutions the BT Way:
Given the situation, BT had to set the expectations of our client in order to come up with a suitable strategy. Since qualified candidates opt to be employed as a permanent employee, adjustment must be made between the two: qualifications or salary. After much negotiation, our client agreed to provide additional benefits to make the package more attractive to qualified candidates.

Delivering Satisfaction the BT Way:

Our client was very much pleased with BT’s services. Not only were we able to provide effective strategies for the client, but we were also able to manage efficiently the employees allowing them to focus more on their core business.

“We are not just an ordinary vendor. We are your partners to your success.”

Mr. Jon Matriano

Director, BusinessTrends

Real Estate Company Avails the Services of a New Vendor

Our Client:
A leading company under the Real Estate industry.

Client’s Requirement:
Prior to availing BT’s services, the client has already engaged the services of another vendor. BT’s new role is to take over the responsibilities left behind by the previous vendor.

The Challenge:
BT’s client had a very unsatisfactory experience with its previous vendor. There were unprocessed and unremitted government-mandated benefits, inaccurate tax declarations and other lapses on their services. BT is now entrusted with the challenge to clean up all the errors left behind and to provide a more satisfactory service to our client.

Providing Solutions the BT Way:
A dedicated and highly experienced recruitment consultant was entrusted to focus on this account. Through constant monitoring of the end-to-end process, prompt response to inquiries, and swift handling of daily HR tasks, BT was able to restore order within the company.

Delivering Satisfaction the BT Way:

The challenge of fixing the error left by a former vendor, is both a daunting and uneasy task. BT did not back down from the challenge and instead solved it with full determination. By assigning a dedicated recruitment consultant who attends to every need of the client, BT was able to smoothen out the process.

“The challenges we encounter in our accounts make us more determined to show how passionate and dedicated we are in delivering highly satisfactory services to our clients.”

Ms. April Batac

Commercial Department Manager, BusinessTrends

Highly Specialized Skills Requirement for a Global Company in Banking and Shared Services Industry

Our Client:
A global company under the banking and shared services industry.

Client’s Requirement:
Our client’s requirement includes acquiring talents under the banking and finance industry.

The Challenge:
Given a limited budget, BT was tasked to find candidates with highly technical skills.

Providing Solutions the BT Way:
In order to properly address our client’s requirement, BT sent an onsite team to manage all the requirements and to properly track all negotiations.

Delivering Satisfaction the BT Way:

Currently, the project is still ongoing but given the exceptional performance provided by BT, our client requested for a renewal of contract up until July 2018.

“We align our services based on the requirement of our clients.”

Mr. Noel Sarmiento

Head, Professional and Technical Department , BusinessTrends

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